Terms
Interim terms, last updated 17 October 2026.
Buyer's Room is operated by T&H Collective Pty Ltd, 23 Acanthus Ave, Burleigh Heads QLD 4220 ("we", "us"). Contact us at theo@buyersroom.com.au. By starting a trial, joining, buying a report or using this site or the Buyer's Room community, you agree to these terms.
Buyer's Room provides general information and education only. It is not financial, legal, credit or property advice. Nothing we publish, send or say considers your objectives, financial situation or needs. We do not act as your agent, we do not negotiate or bid for you, and we hold no real estate licence, AFSL or ACL. Decisions about a property, including what to offer, are yours. Get advice from licensed professionals before buying.
A report is research on one property, built from recorded data supplied by licensed data providers and from public records. It shows evidence and ranges; you write your own numbers. Records can be incomplete, late or wrong, and we label the gaps we find. A report is for your own use in your own purchase and may not be resold or published. If a report is not delivered within the time stated when you order it, we will revise it or refund it.
Membership is a subscription. The price, the trial length and what is included are the ones shown on the pricing page when you sign up. A card is required to start a trial. Unless you cancel before the trial ends, your membership starts and your card is charged at the end of the trial, then each month until you cancel. One trial per person. All prices are in Australian dollars.
You can cancel at any time from your account in the community or by emailing us. Cancelling stops future payments; you keep access until the end of the period you have paid for. Unused reports do not roll over.
The community runs on Circle, and Circle's own terms apply to your account there. Be civil. Do not post another person's private details, do not advertise, and do not present your own posts as professional advice. Other members' posts are their own views, not ours. We may remove content or end a membership that breaks these rules, and will refund the unused part of the current period if we end a membership for any other reason.
The free tools and lessons are educational estimates and explanations. Check any figure, including government charges, with the relevant authority or a licensed professional before relying on it. The lessons, reports, tools and site content belong to us or our licensors; you may use them for your own purchase but not copy or distribute them.
Nothing in these terms excludes or limits your rights under the Australian Consumer Law. Subject to those rights, we are not liable for loss arising from a decision you make about a property, and our liability for anything else is limited to resupplying the service or refunding what you paid for it.
We collect the details you give us (such as your name, email, payment status and the properties you ask about) to run your membership and prepare your reports. We do not sell them. Payments are handled by our payment provider; we do not store card numbers. See our privacy page for the detail.
We may update these terms. If a change affects a paid membership we will tell members before it takes effect. These terms are governed by the laws of Queensland, Australia.
This is general information and education, not advice.
